Health2You Support
Contact
Email: hideinicloud@icloud.com
Important Links
FAQ
What is Health2You?
Health2You is a wellness app that helps you observe sleep rhythm, recovery context, and daily lifestyle patterns from on-device Apple Health summaries.
Is Health2You a medical app?
No. Health2You is not a medical device and does not provide medical advice, diagnosis, treatment, medication, supplement, or melatonin recommendations.
Does Health2You upload my Apple Health data?
No. Health2You reads Apple Health data on device after permission is granted. Raw HealthKit samples are not uploaded to Chips Studio.
Why do I see insufficient data?
Health2You needs readable Apple Health sleep records and related metrics. If your device has no sleep records, if permission is denied, or if a metric is unavailable on your iOS version/device, the app shows an insufficient-data or unavailable state.
How do I restore Pro?
Open the paywall and tap Restore Purchases. This asks StoreKit to refresh your entitlement state.
Troubleshooting
- Health permissions: Open Apple Health permissions for Health2You and confirm the requested read permissions are enabled.
- Generate report: Confirm Apple Health contains sleep records for the selected range, then return to Health2You and tap Generate Report again.
- Restore Purchases: If Pro status does not update, open the paywall and tap Restore Purchases.
- Export issues: Generate a report first, confirm Pro is active, then try Markdown or PDF export again from Report History or Settings.